Link not working

Quick checks for common link and redirect issues.

If a short link is not working, the fix is usually simple. Use this checklist to identify the most common causes.

Quick checks

• Check for typos: verify every character (uppercase and lowercase matter).
• Try the destination directly: the destination site may be down or blocking traffic.
• Check for expirations or access rules: some links can be set to expire or require a password.
• Try a different network: workplace or school networks can block certain sites.
• Use a safety check: expand and review the destination before you click.

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If you manage the link

• Confirm the destination URL is correct and still live.
• If this link is printed on QR materials, consider switching to a dynamic destination you can update later.
• If you believe a link was limited incorrectly, see the Trust & Safety Center for next steps.

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Need more help?

If you still have questions, contact [email protected] or use the contact form. For abuse or suspicious links, use Report Abuse. For feature requests, email [email protected].